FAQs

General

We strive to provide high-quality products and exceptional customer service. As a standard practice, all sales are considered final. However, we understand that exceptional circumstances may arise, and we are willing to work with our valued customers to find a suitable resolution.

If you encounter any issues or concerns with your purchase, please reach out to our customer support team within 3 days of receiving your order. We will carefully review your situation on a case-by-case basis and consider possible options, which may include an exchange for store credit.

Please note that any requests for return or exchange must meet our predefined criteria, which will be evaluated during the customer support process. We appreciate your understanding that some limitations may apply.

To initiate the return or exchange process, please contact our customer support team at score@shootnscore.com. Kindly provide your order details and a clear description of the issue you have encountered. Our dedicated team will promptly assist you and guide you through the necessary steps.

We value your satisfaction and aim to ensure a positive experience with our sport cards. Our customer support team is here to assist you and address any concerns you may have.

We understand that keeping track of your shipped products is important to you. To ensure transparency and provide peace of mind, we offer a convenient shipment tracking service for all orders shipped via USPS or UPS.

Once your order has been processed and shipped, you will receive a shipment confirmation email containing a tracking number and a link to the carrier's website. Simply click on the provided link or visit the carrier's website directly and enter your tracking number in the designated field.

Using the tracking number, you can easily monitor the progress of your shipment in real-time. The carrier's website will provide you with up-to-date information about the whereabouts of your package, including its current location and estimated delivery date. Please note that tracking updates may take a short time to appear as the carrier processes the shipment.

We recommend checking the tracking status regularly to stay informed about the progress of your shipment. In the event of any delivery exceptions or delays, the carrier's website will provide relevant notifications and updates. If you have any questions or concerns regarding your shipment, our customer support team is here to assist you.

Please note that while we strive to ensure a smooth and timely delivery experience, occasional unforeseen circumstances beyond our control may impact the delivery schedule. In such cases, we will work closely with the carrier to resolve any issues and keep you informed about the progress.

We value your trust in our shipping services and are committed to providing a reliable and transparent experience. Should you have any further questions or require assistance with tracking your shipment, please feel free to contact our customer support team. We are here to assist you every step of the way.

At Shootnscore, we are thrilled to bring you exciting live online auctions featuring a wide range of sport cards. Get ready to experience the thrill of bidding, competing, and winning unique collectibles from the comfort of your own home.

To join our auctions, all you need is to be a member with an account on our website. Becoming a member is easy and free! Simply sign up by providing your basic information, and you'll unlock a world of auction opportunities. As a member, you'll have access to bid on our featured items, participate in bidding wars, and have a chance to add rare and valuable sport cards to your collection.

We are currently working on an informative video that will provide you with detailed instructions on how to navigate our auctions and maximize your bidding experience. Stay tuned for this exciting addition, as it will provide you with valuable insights and tips on making the most of our online auctions.

Please note that while participation in our auctions is free, it's essential to review our auction terms and conditions to ensure a fair and transparent bidding process. We strive to maintain a positive and enjoyable atmosphere for all participants.

So, gear up, sharpen your bidding skills, and get ready to engage in thrilling bidding wars for your favorite sport cards. Our live online auctions are your gateway to owning prized collectibles that hold immense value and sentimental significance.

Should you have any questions or need assistance, our dedicated customer support team is always available to provide guidance and support. Feel free to reach out to us via [contact information] with any inquiries you may have.